This course is designed to raise awareness about workplace harassment and discrimination, and reduce or prevent incidents of misconduct. Effective January 1, 2019, California businesses with 5 or more employees MUST provide harassment prevention training every two years (SB1343). We have trainers bilingual in English and Spanish so the presenter...
​Annual training on Harassment Prevention for Supervisors. Register Here: https://hpforsupervisors.eventbrite.com
​Training for small business owners and HR managers on the I-9 and E-Verify. Register Here: https://i9training.eventbrite.com
This training will provide updates to guidelines employers are required to follow.
Learn about new labor laws and how they may impact your business.
The class will help identify and resolve customer complaints in a healthy and positive way. The tools and skills presented equip you to resolve conflicts swiftly and smoothly. Learning Objectives: Assess a challenging situation and determine an appropriate strategy Utilize a 5-step process for dealing with difficult people Recognize the...
The session will address the role of the supervisor in influencing their team’s performance and overall engagement. Building a strong supervisory foundation is important to developing and expanding a managers’ skills so they are able to motivate, manage and communicate effectively. Learning Objectives: Key role of a manager Emerging trends...
Burnout happens when people who have previously been highly committed to a job lose all interest and motivation. It mainly strikes highly committed, passionate, hardworking, and successful people—and it holds a special fear for those who care passionately about their careers and about the work they do. This session explains...
Learning Objectives Clarifying the role of participatory leader in the motivation process. Define how to motivate strategic behavior in employees Revisit key theories supporting internal and external employee motivation Review groundbreaking evidence of motivation’s impact on the employee and the organization Link employees’ goals to strategic organizational goals Define key...
Learning Objectives: Know what you need to hire Reduce time spent writing job ads and descriptions Discover where applicants are and what to pay them See the critical hiring steps between accepting an application to the 1st day of work Unlock the recruiter’s toolkit for quality hires and fit Develop...
Learning Objectives: Recognize and describe the characteristics of a bad attitude. Assess a challenging situation and determine an appropriate strategy. Utilize a 5-step process for dealing with difficult people. Regain your positive attitude about the other person or situation. CEA is here to assist you in managing conflict with confidence,...
Coaching is critical for employee self-worth, growth, and ongoing motivation About this event Learning Objectives: Understanding the importance of turnover Proactive approach of inspiring instead of firing To inspire you must Coach Assess your coaching skills Define coaching and address skills gaps Recognizing key elements of a coaching conversation