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Communication Skills for the Workplace
Leadership development training for better communication in the workplace.
Topics include:
• Understanding major barriers to effective communication
• Understanding the most effective communication style
• Identify methods for dealing with difficult people
• Communication Stoppers and Enhancers
• Conflict resolution communication techniques
• Awareness of the communication styles of 5 generations in the workplace
• Describe and analyze skills needed for “Managing Up, Leading Down” for political acumen, agenda/decision-making, and employee engagement
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