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UID:10019465-1639476000-1639481400@workforce.sbcounty.gov
SUMMARY:Interview Skills and Social Media - Job Seeker Workshop
DESCRIPTION:This workshop provides information about contemporary interviewing techniques.  You will learn the purpose of an interview\, types of interviews\, best practices\, and questions that may be asked.  This workshop will be available every Tuesday. \nTo register:  Interview Skills and Social Media Webinar Link
URL:https://workforce.sbcounty.gov/event/interview-skills-and-social-media/2021-12-14/
LOCATION:Via Zoom Conference Call
CATEGORIES:AJCC - East Valley,AJCC - High Desert,AJCC - West Valley,Job Seeker Workshops
ATTACH;FMTTYPE=image/jpeg:https://workforce.sbcounty.gov/wp-content/uploads/sites/104/2024/11/AdobeStock_164418667.bak-scaled.jpeg
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LAST-MODIFIED:20210928T231937Z
UID:10012647-1639476000-1639483200@workforce.sbcounty.gov
SUMMARY:Customer Service – Resolving Conflict
DESCRIPTION:The class will help identify and resolve customer complaints in a healthy and positive way. The tools and skills presented equip you to resolve conflicts swiftly and smoothly. \nLearning Objectives: \n\nAssess a challenging situation and determine an appropriate strategy\nUtilize a 5-step process for dealing with difficult people\nRecognize the negative impact conflict has on them\, their organizations and others\nRecognize that they have a responsibility to resolve conflicts when they occur\nReframing to defuse aggressive attitudes
URL:https://workforce.sbcounty.gov/event/customer-service-resolving-conflict/
LOCATION:Via Zoom Conference Call
CATEGORIES:Employer Workshops
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